- Welcome to JG E-Store
- Call Us: +91 81412 32527
Effective Date: 10-10-2025
At JG IT Solution, we strive to provide high-quality digital products such as website themes, plugins, and ready-made websites that meet your expectations. Please read our Cancellation and Refund Policy carefully before making a purchase.
All products listed on JG IT Solution (https://jgitsolution.in) are digital goods that are delivered electronically via download links or email.
Once the product has been downloaded or accessed, it is considered delivered and non-returnable.
Orders for digital products cannot be canceled once payment has been made and the product has been delivered or downloaded.
If you have made a payment but have not yet received or downloaded the product, you may contact us immediately at info@jgitsolution.in to request a cancellation.
We will review your request and, if eligible, process the cancellation before the product is delivered.
Due to the intangible and irrevocable nature of digital goods, we do not offer refunds once the product has been delivered or accessed.
However, refunds may be considered under the following exceptional circumstances:
The product was not delivered due to a technical issue on our side.
The downloaded product is corrupted or damaged, and our team is unable to provide a working version.
A duplicate payment was made for the same product.
In such cases, you must contact us within 7 days of purchase with valid proof of your claim. Once verified, a full or partial refund may be issued at our discretion.
If you encounter any issue with a theme, plugin, or ready-made website purchased from JG IT Solution, please contact our support team.
We’ll do our best to assist you in resolving any problem or provide alternative solutions where applicable.
Support Email: info@jgitsolution.in
JG IT Solution reserves the right to modify or update this Cancellation and Refund Policy at any time without prior notice. Updates will be reflected on this page with a revised effective date.
If you have any questions or concerns regarding this policy, please contact us at:
📧 Email: info@jgitsolution.in
🌐 Website: https://jgitsolution.in